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Data Protection & Privacy

Keriya11 Privacy Policy – How Your Personal Data Is Protected

Your personal data is completely safe at keriya11. On this page, find out what information is collected, how it is stored, who it is shared with, and what rights you have — all explained clearly in English.

256-bit
SSL Encryption
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Your Data Is Never Sold
2 Years
Data Retention Period
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Security Monitoring
Table of Contents
Last Updated: 1 July 2026 | Version 2.4

1. Introduction

As the operator of the keriya11.asia website and mobile application, keriya11 takes the protection of your personal data very seriously. This Privacy Policy ("Policy") explains what information keriya11 collects, how that information is used and stored, and what rights you have regarding your data.

By using any keriya11 service, you agree to the terms outlined in this policy. If you have any questions about any part of this policy, email us directly at support@keriya11.asia or use the in-app live chat.

Key Points: keriya11 never sells your personal data to third parties. Your information is not shared with anyone without your permission, except where required by law.

2. What Information We Collect

Keriya11 collects three types of information — data you provide directly during registration, data generated automatically while using the service, and data required for payment processing.

Data Type What Information Reason for Collection
Identity Information Full name, date of birth, National ID number KYC Verification & Age Confirmation
Contact Information Phone number, email address Account verification & notifications
Payment Information BKash/Nagad/Rocket number, transaction records Deposit & Withdrawal Process
Usage Data Login time, IP address, and device information Security Monitoring
Betting Records Betting history, favorite sports, win/loss records Service improvement & responsible gaming

If keriya11 ever needs to collect information beyond what is listed above, the reason will be clearly communicated and will depend entirely on your consent.

3. How We Collect Information

Keriya11 collects information through several methods. Being transparent about each of them is a core part of our policy.

  • Registration Form: When creating an account, you directly provide your name, phone number, and password. The sole purpose of collecting this information is to create and secure your account.
  • KYC Process: During identity verification, you will need to upload a photo of your National ID or passport. This information is used solely for verification and is stored securely.
  • Automatic Collection: While you use the platform, your device type, operating system, IP address, and browsing patterns are automatically recorded. This information is used to maintain security and detect suspicious activity.
  • Payment Gateway: Payment-related information is collected during deposits and withdrawals. Card numbers and full financial details are not stored on keriya11's servers — only transaction references are kept.
  • Cookies & Analytics: This website uses cookies — see the Cookies section for details.
No keriya11 representative will ever ask for your password, OTP, or full payment details over the phone or via message. If you receive such a request, contact support immediately.

4. How Your Data Is Used

Keriya11 uses the data it collects solely for specific and legitimate purposes. Data is never used beyond those approved purposes.

  • Account Management: Your information is used for login verification, password recovery, and account security.
  • Payment Processing: Payment information is used to confirm deposits and ensure withdrawals are sent to the correct account.
  • Security Assurance: Usage data is analyzed to detect fraud, multiple accounts, and suspicious activity.
  • Responsible Gaming: If a user's betting patterns show signs of problematic behaviour, they will be alerted accordingly.
  • Service Improvement: Aggregate usage data is analyzed to understand which features are most used and where issues occur.
  • Legal Compliance: Certain information is retained to meet regulatory requirements and comply with legal obligations.
  • Contact: Your phone number and email are used to send important updates, security alerts, and account notifications. You can opt out of promotional messages at any time.
Important: keriya11 never sells or shares your personal data with third parties for advertising purposes.

5. Data Sharing Policy

Keriya11 is committed to protecting the privacy of your personal data. Information is only shared in the specific circumstances outlined below.

  • Payment Service Providers: Limited transaction data must be shared with payment processors such as bKash, Nagad, or Rocket to facilitate payments. These providers operate under their own privacy policies.
  • Legal Obligations: keriya11 may be required to provide certain information in response to court orders, requests from government regulatory bodies, or law enforcement investigations. In such cases, keriya11 seeks legal advice first and discloses only the minimum information necessary.
  • Security Partners: We work with specialist firms for cybersecurity audits. They are contractually bound to maintain the confidentiality of all data.
  • Business Restructuring: In the event of a company merger or acquisition, users will be notified in advance and their rights will be protected.

For any data sharing beyond the purposes listed above, your separate consent will be obtained.

6. Security Measures

Keriya11 follows the highest industry standards to keep your data secure. Our security infrastructure is regularly updated and tested.

  • Encryption: All communications on the website and app are secured with 256-bit SSL/TLS encryption, meaning no one can intercept or read your data while it is being transmitted.
  • Password Hashing: Your password is never stored in plain text — only an encrypted hash is kept. No keriya11 employee can ever view your password.
  • Two-Factor Authentication (2FA): You can enable 2FA on your account for an extra layer of security. In addition to your password, an OTP verification will be required at login.
  • Server Security: keriya11's servers are hosted in secure data centers with both physical and digital protection. Firewalls and intrusion detection systems are active to prevent unauthorized access.
  • Regular Audits: Third-party cybersecurity experts conduct security audits every month. Any vulnerabilities identified are addressed promptly.
  • Data Backup: Encrypted backups of all data are created on a regular basis to ensure no information is lost due to technical issues.
Maintaining the highest level of security is a shared responsibility. Use a strong password, never share it with anyone, and avoid logging into your account over public Wi-Fi.

7. Cookies & Tracking Technologies

Keriya11 uses cookies on its website and app. Cookies are small text files stored on your device that help improve the quality of our services.

Types of Cookies We Use:

Essential Cookies Performance Cookies Functional Cookies Analytics Cookies
  • Essential Cookies: These are essential for maintaining login sessions and ensuring platform security. Without them, the platform cannot function properly.
  • Performance Cookies: Helps monitor page loading speed and server performance. No personal data is stored.
  • Functional Cookies: Stores your preferred language, previous login details (if you choose to save them), and similar preferences. Disabling these cookies won't prevent you from using the platform, but some features may not be available.
  • Analytics Cookies: Anonymous statistics are collected to understand which pages users visit most and where issues arise. No personally identifiable information is included.

You can manage or delete cookies through your browser settings. However, disabling essential cookies may affect the platform's functionality.

8. Your Data Rights

Every registered user on keriya11 has specific rights regarding their personal data. To exercise these rights, please contact our support team.

Requests to access or update your information are typically processed within 7 business days. Complex requests may take a little longer, but will not exceed 30 days.

Related Documents

To learn about your betting rights and restrictions alongside data protection and privacy Terms & Conditions and Responsible Gaming View page.

9. Protection of Minors

Keriya11 services are intended for individuals aged 18 and above. keriya11 does not knowingly collect personal information from minors.

Age is verified at registration, and additional documentation may be requested if there is any doubt. Any account found to belong to a minor is immediately closed and all collected data is deleted.

If you believe your minor child has created an account on keriya11, please contact support@keriya11.asia immediately. We will take prompt action.

10. Policy Changes & Contact

Keriya11 may update this Privacy Policy from time to time. When changes are made, the revised date will be shown at the top of the page, and for significant updates, a notification will be sent through the app.

Continued use of the service after a new version of this policy takes effect will be considered acceptance of the updated policy. However, explicit consent will be sought for significant changes.

For any questions, complaints, or requests to exercise your data rights regarding this Privacy Policy:

  • Email: support@keriya11.asia
  • Live Chat: Via the "Support" section in the app, 24/7

You will receive an initial response within 3 business days of submitting a complaint. Full resolution may take additional time depending on the complexity of the issue.

Your Rights Over Your Data

Every registered keriya11 user can exercise these rights at any time.

Right to Access Your Data

You can request a full list of the information keriya11 holds about you. Submit a request to our support team and you'll receive a report within 7 days.

Right to Rectification

If any of your information is incorrect or outdated, you can update it directly from your profile settings or contact our support team. Corrections will be made as quickly as possible.

Right to Erasure

To delete your account, please submit a request to our support team. All your data will be removed, except for information we are legally required to retain.

Right to Data Portability

You can request a download of your betting history and account data. This is provided in JSON or CSV format.

Right to Opt Out of Marketing

If you no longer wish to receive promotional messages or emails, you can opt out at any time through the notification settings in the app.

Right to Restrict Processing

You may request that the processing of your data be restricted during an investigation or for specific reasons. Your account will remain active during this period.

How keriya11 Protects Your Privacy

Not just promises — every commitment is backed by real, concrete measures.

End-to-End Encryption

Every exchange of data between your device and keriya11's servers is encrypted with 256-bit SSL. No one can intercept it in transit.

Minimal Data Collection

Only the information strictly necessary to provide the service is collected. No additional data is requested, and unnecessary data is not retained.

Retention Period

All data is retained for a defined period. Betting history and personal information are automatically deleted two years after an account becomes inactive.

Restricted Staff Access

Keriya11 staff can only access the information necessary for their specific role. No one has access to data beyond what their responsibilities require.

Monthly Security Audit

Independent cybersecurity experts audit the entire system every month. Any vulnerabilities found are resolved within 48 hours.

Full Transparency

The Privacy Policy is written in plain language so every user can fully understand it — no complex legal jargon, just clear and straightforward text.

Start Betting in a Safe Environment

Enjoy the best betting experience in Bangladesh with your data kept secure. Registration on keriya11 is completely free.

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FAQ

keriya11 displays odds in Decimal format by default — for example, 1.95 or 2.10. This means that if you place a ৳100 bet and win, your total return will be ৳195 (including your original stake). In other words, profit = (odds × stake) − stake. So at odds of 1.95, a ৳100 bet returns a profit of ৳95. Higher odds mean a lower chance of winning — but a bigger payout if you do. You can change the format to Fractional or American in the app settings. For new bettors, Decimal odds are the easiest to understand.

keriya11 does not charge any processing fee for standard withdrawals. However, bKash, Nagad, or Rocket may apply a small charge in certain cases — this is governed by the mobile banking provider's own policies, not keriya11's. Daily withdrawal limits vary by VIP tier: Bronze and Silver members can withdraw up to ৳50,000 per day, Gold members up to ৳1,00,000, and Diamond members up to ৳5,00,000. The minimum withdrawal per transaction is ৳500. KYC verification must be completed before your first withdrawal. Once a withdrawal request is submitted, funds typically arrive within 1–6 hours for Bronze and Silver members, within 30 minutes for Gold members, and within just 5 minutes for Diamond members.
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